Shipping


US Domestic Shipping

The R&B Collection products are shipped from our flagship store located in Tempe Arizona. Shipping hours are Monday-Friday from 9AM until 5PM MST. All orders are processed within 2 business days. Example: If you order on Monday, your order should ship out on Tuesday or Wednesday. Please note that business days do not include: Saturday, Sunday or Official Holidays.

We provide domestic shipping for a flat rate fee of $14. You will receive a confirmation email with the tracking link once your order ships.

If inaccurate or incomplete address information is provided, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to prevent any possible delays.

All packages require a signature. We recommend inputting a shipping address where you know you or someone else will be available to accept the package.

Tracking Orders
You will receive a confirmation email once your order has been processed to the email address provided during the checkout process. You will also receive a second email notification once your order has shipped, which will include your tracking number and a link to follow your shipment’s status along its journey.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please contact The R&B Collection after the estimated delivery time.

Returns

All Sales Final

At Raw and Beautiful Collection, we take pride in providing top-quality products and services. Due to the nature of our business, all sales are final, and we do not offer returns, exchanges, or refunds on any products or services purchased.

Please Note:

  • All hair extensions, products, and tools are non-refundable and cannot be exchanged.

  • Once services are rendered, they are non-refundable.

  • We encourage clients to ask any questions or express concerns prior to completing their purchase or receiving services.

We appreciate your understanding and thank you for choosing Raw and Beautiful Collection for your beauty needs.